Overhead Door Sales Coordinator
Moncton, NB, Canada
Full Time
Door Opening Solutions
Experienced
APEX is currently accepting applications for a Sales Coordinator within its Door Opening Solutions Group. This is a full-time, permanent position reporting to the Group Manager.
The primary role of this position will be to provide a high level of customer service to both existing and potential clients. Some overtime may be required. Training will be provided.
Responsibilities
Qualifications
The primary role of this position will be to provide a high level of customer service to both existing and potential clients. Some overtime may be required. Training will be provided.
Responsibilities
- Collaborate with the Group Manager to determine necessary strategic sales approaches.
- Maintain and expand company database of sale prospects.
- Prepare quotes for small projects based on customer requirements.
- Assist in creating RFP responses to potential clients.
- Support marketing efforts such as trade shows, exhibits, and other events, as necessary.
- Conduct outbound follow-up to existing customers via telephone call and e-mail.
- Emphasize product and service features and benefits, quote prices, discuss credit terms, and prepare sales order forms or reports.
- Investigate and troubleshoot customer service issues.
- Respond to customer service calls in a courteous and professional manner
- Address client inquiries regarding order status, payments, refunds, etc.
Qualifications
- High School Diploma or equivalent combination of education and experience.
- Demonstrated ability to convert sale prospects and close pending deals while maintaining established sale quotas.
- Experience with providing exceptional customer service to clients.
- Knowledge of retail or wholesale sale principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Ability to build and maintain long-lasting relationships with clients.
- Exceptional verbal communication and presentation skills.
- Ability to occasionally travel and attend sales events or exhibits.
- Ability to work both individually and within a team environment.
Apply for this position
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